Complaint Form
We take pilgrim concerns seriously. Share details and we will follow up from our Abu Dhabi office.
Office
AlJoker Travel
Abu Dhabi desk — Umrah, Hajj, tourism & ticket support.
- Al Dhafra walk - Madinat Zayed - M Zayed - Abu Dhabi - United Arab Emirates Abu Dhabi
- Office Hours Sat–Thu: 10:00 AM – 10:00 PM
Response typically within 24 hours. Office visits welcome during business hours.
WhatsApp quote
Send dates and travellers — we reply with a clear plan.
Office visit
Welcome at Al Dhafra walk — Madinat Zayed — Abu Dhabi.
AED only
Quotes and confirmations stay in UAE Dirham.
Quick services
Complaint form
Share clear details — booking reference or package name if you have one — so we can follow up quickly.
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